Return Policy for LasVegasDiet.com Products
Return Policy: LasVegasDiet.com takes great pride in producing quality products at very competitive prices. Every step of producing the product to describing the product and delivery has been carefully evaluated with the customer in mind in every step.
LasVegasDiet.com has a great and fair Return Policy. If you have a need for a return and refund of a product or replacement follow instructions below.
Buyers of our products whether you purchase one item or thousands should inspect each package immediately upon receiving the delivery. In case of an error occurring and the wrong product or the wrong number of items is sent, you must notify LasVegasDiet.com within (5) business days by phone, 702-242-4482
Buyer must notify LasVegasDiet.com of a shortage or non conformity within five (5) business days of receipt of products. After five (5) days the delivered Products will be deemed accepted.
Should there be a wrong product or wrong amount of products sent, LasVegasDiet.com will ship immediately a replacement order. To make your order correct, within (3) business days of receipt of your phone call the replacement products are shipped. Returning products need a Return Merchandise Authorization number to must be issued.
Return Merchandise Authorization (RMA) Number
To be eligible for a refund or exchange, you must receive a Return Merchandise Authorization (RMA) number. Customers can obtain this RMA number by calling our Customer Service Department at 702-242-4482 (Monday thru Friday 9a-4p PST).. Products may be returned to LasVegasDiet.com for refund or exchange if the product has not been opened and the protective seal has been broken.
The cost of shipping if applicable is not included in the eligible refund amount.
Individuals, if you buy one of our products and you decide it is not working for you, please discontinue use and contact our Las Vegas office. If you want a refund, please obtain a Return Merchandise Authorization (RMA). After obtaining an RMA, mail the container and the unused balance of the product to our Las Vegas office within 5 business days. To obtain a refund you must contact our Las Vegas office within 15 days of “purchase“ date. Your 100% refund check of your purchase price will be issued and sent within 5 business days after we receive your returned product.
Probiotics and Clearance / Closeout items cannot be returned.
Please write the RMA number on the invoice and enclose a copy of the invoice along with the product(s) or item(s) you are returning to:
Return Policy Address
Attn: Returns Department
PO Box 15110
Las Vegas, NV 89114
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